I've lived in Monterra for just over 7 months and there isn't anything to complain about. The maintenance staff, Roy in particular is very friendly, efficient and professional. Iman in the office is great, knows all residents by name and is always helpful, courteous and respectful. They try and maintain the property beautiful and the only complaint would be the tenants who think they don't have to clean up after themselves!!! Definitely think some people don't deserve to live here!! I love it here! I do think the gates should be closed 7 days a week though...just a thought.